EQS Horse Report
Terms of sale
1. Who we are and what we sell
EQS Equine Data Solutions (“EQS”, “we”), company number 559377, of The Mill Wells, Ballyedmond, Gorey, Wexford, Y25 F298, Ireland, sells horse reports from this website. A report brings together a thoroughbred’s pedigree, racing record, sire, damsire and dam context, and sales history. You buy report credits: one credit generates one horse report. You can contact us at info@eqs-equinedatasolutions.com.
2. Prices and payment
- Prices are in euro and include VAT where it applies. The price you see at checkout is the price you pay.
- Payment is taken by Stripe when you buy. We never see or store your card details.
- Stripe sends you an invoice for your purchase. If you buy for a business, you can enter a VAT number at checkout.
- If you use a discount code, it applies to that purchase only, as shown at checkout.
3. Your credits
- Credits are added to your balance as soon as your payment is confirmed. If you buy again, the new credits are added to what you already have.
- Your balance belongs to the email address you bought with. Credits bought with a different email address are kept separately and cannot be combined.
- Credits do not expire.
- Generating a report uses one credit. Generating a report for a horse you have already generated in the last 30 days is free and does not use a credit.
- If a report cannot be built, the credit is returned to you.
- Credits have no cash value and cannot be transferred to another person, except through a refund as set out in our Refund policy.
4. Your private link
There are no accounts or passwords. We email you a private link that opens your reports and your credits. Anyone who has the link can use your credits, so keep it private. If you lose it, use “Resend my link” on the home page. If you think someone else has it, email us and we will replace it, and the old link will stop working. We are not responsible for credits used by someone who had your link before you told us.
5. Your reports
- When you generate a report we show it on screen and email you a PDF copy.
- You can re-open and re-download a report for 30 days after you generate it. After that it is deleted from our systems. Keep your PDF if you want to keep the report.
- You may use a report for your own business or personal research. You may not resell it or republish it, or build a competing database from reports.
6. About the information in a report
Reports are a guide drawn from the EQS database. They are not advice, and they do not guarantee how a horse will perform or what it will be worth. No database holds every record: where we do not hold a figure, the report says “not held” and the data coverage section tells you what was and was not available. Third-party figures such as official ratings are shown as we hold them. Please check anything important before you rely on it.
7. Refunds
Unused credits can be refunded at any time. A report you have already generated cannot be, because it has been delivered to you. Full details are in our Refund policy.
8. Availability
We take care to keep the service running, but we cannot promise it will always be available. We may need to pause it for maintenance. If we cannot deliver a report you have paid for, you keep the credit.
9. Our responsibility
We are responsible for the service we provide and will make good any loss that is a foreseeable result of our failing to take reasonable care. Nothing in these terms limits any liability that cannot be limited by law, or your legal rights as a consumer. Beyond that, we are not liable for business decisions made using a report, or for loss of profit or opportunity. Our total liability for any one purchase is limited to the amount you paid for it.
10. Your information
- We hold your email address, a record of your purchases and credit balance, and the horses you generated reports for (30 days for the report records).
- Payments are handled by Stripe, and emails are sent through Resend. Each handles your information to provide its service to us.
- We email you about your purchases and reports, a notice when you have 1 credit left, and one reminder if you have unused credits and have been inactive for 90 days. The reminder has a link to stop reminders. Opting out stops reminders only, not purchase or report emails.
- You can ask us to delete the information we hold about you by emailing info@eqs-equinedatasolutions.com. We will delete your balance, link, purchases and report records. Payment and invoice records held by Stripe are kept as tax and accounting law requires.
11. Changes
We may update these terms. A change applies to purchases made after the date at the top of this page.
12. Governing law
These terms are governed by the laws of Ireland. If you are a consumer, you also keep the protection of the mandatory laws of the country where you live.